Future of Work

The Future of Work page highlights research and reports on how artificial intelligence is transforming employment, workforce skills, and U.S. economic competitiveness. It brings together facts, trends, and insights to help small and medium-sized enterprises understand the opportunities and challenges of AI adoption.

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Advancements in technologies, particularly AI and information processing (86%); robotics and automation (58%); and energy generation, storage and distribution (41%), are also expected to be transformative.

These trends are expected to have a divergent effect on jobs, driving both the fastest-growing and fastest-declining roles, and fueling demand for technology-related skills, including AI and big data, networks and cybersecurity and technological literacy, which are anticipated to be the top three fastestgrowing skills.

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This report provides representative estimates of the changing skill demand for occupations exposed to AI, but who do not possess or need AI skills, using online job vacancies across 10 OECD countries over the past decade.

"Most workers who will work with AI are unlikely to need any AI skills or even knowledge of how AI systems function."

"The most demanded skills in occupations with high AI exposure are management, business processes and social skills."

Almost 40 percent of global employment is exposed to AI, with advanced economies at greater risk but also better poised to exploit AI benefits than emerging market and developing economies.

Artificial intelligence (AI) promises to boost productivity and growth, but its impact on economies and societies is uncertain, varying by job roles and sectors, with the potential to amplify disparities.

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This report complements other recent studies that provide nascent evidence of possible AI impacts on specific occupations and sub-populations, such as early career workers.

"To better understand whether AI is impacting the labor market, we would want to analyze whether the share of workers in occupations that are most impacted by AI usage is changing over time. If AI were automating jobs at scale, we would expect to see a smaller share of workers in some of the jobs that are most negatively impacted."

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The U.S. Chamber of Commerce Technology Engagement Center (C_TEC) report Empowering Small Business: The Impact of Technology on U.S. Small Business examines the pivotal role that diverse technology platforms have in helping small businesses operate and compete.

• How small businesses use various technology platforms.
• How the use of technology affects business operations and key business metrics.

• How the adoption of technology sets up small businesses for future success.

• How U.S. small businesses adopt AI.

Future of Work

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